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Project 06

From Search Data to Digital Strategy

How can search behavior reveal opportunities to improve the way people discover and understand a digital service?

UX Research Apprentice · CareerCoachingPro

Role

UX Research Apprentice, SEO and content research

Timeline

May to August 2025

Team

Sole owner of SEO, working with the UI design team

Deliverables

Keyword research, content recommendations, metadata, page optimization

01: Define

Starting With the Questions

The project began within an Agile workflow, where larger research goals were broken into epics, user stories, and tasks. Each sprint defined a specific question, the information needed to answer it, and how the findings could inform the next decision.

EPIC
Understand how people search for career services
3
Story
Keyword research
As the product owner, I want to identify the search terms people use for career coaching, so that I can map them to the right services.
Task
Identify high-volume search terms
Task
Map terms to services
4
Story
Competitive analysis
As the product owner, I want to see how competing career services present their offerings, so that I can find content gaps.
Task
Review competing career services
Task
Identify content gaps
2
Story
Content recommendations
As the product owner, I want clear page and copy recommendations, so that I can improve how each page performs in search.
Task
Draft keyword-informed copy
Task
Propose page improvements

Agile workflow · Epic, stories, and tasks · Pink circles rank the difficulty of each story from 1 to 5

02: Research

Understanding Search Behavior

Search Console impressions showed how often the site appeared for each query. Grouping queries by intent, instead of by volume alone, showed which pages each cluster belonged on.

61%CORE TERM
Core term · Impressions
4,203

"career coaching"

61% of impressions across the top 20 queries. The remaining 39% split into six intent clusters.

On the site

Homepage · Services

Credibility

"professional career coach" · "professional career coaching" · "personalized coaching"

941
Services · About
Online

"career coach online" · "online career coaching" · "career coaching online"

456
Services · FAQ
Provider search

"career coach website" · "career coaching company" · "career coach company" · "career coaching business"

444
Homepage · About
Blog

"career coaching blog" · "career coach blog"

253
Blog
Program

"career coaching program" · "career advancement coaching"

183
Services
Local

"career coach in chicago" · "chicago career coaching"

150
Events · FAQ

Grouping search queries by intent to identify content opportunities.

03: Trace + Refine

Following the Navigation Flow

I looked at how people moved through the site after arriving, using navigation patterns and page views to understand where engagement was strongest and which pages received the most views. These patterns helped connect search behavior to actual site navigation, showing where users entered, what they explored next, and where content could be refined.

Search→Discover→Navigate→Engage→Refine
04: Translate

Turning Research Into Content Strategy

The research became useful when it could guide a specific decision. I mapped keyword opportunities to relevant pages across the site, considering where each search term could help users better understand a service or find the information they were looking for.

Search Data

"career coaching"

Site Opportunity

Services / Homepage

Content Decision

Clarify value proposition and improve discoverability

05: Resolution

Turning Research Into Results

The research informed a series of content and SEO improvements across the site, helping strengthen how pages performed within Wix's SEO evaluation. By connecting keyword research to page structure, metadata, and content recommendations, I was able to move from identifying search opportunities to improving the site's overall search readiness.

Wix Site Performance
90
Performance
100
Accessibility
80
Best Practices
97
SEO

Keyword Research→Content Recommendations→Page Optimization→SEO Performance
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